Certified Payment’s website is designed with easy navigation to allow users to make hassle free payments.
If your question regards a payment that was not honored, please contact the bank that issued your credit card to resolve the issue. Certified Payments receives the response displayed, directly from the authorizer. Certified Payments does not govern nor is it responsible for the response from the authorizer.
If you should experience a problem or have an unanswered question, you may email Certified Payments at any time. Please provide as much detailed information as possible and you will receive a prompt reply.
When contacting Certified Payments via email or telephone regarding online payments already made, please provide the following information:
Date of payment
Amount of payment
Payable to whom (i.e.: City of Anywhere USA Municipal Court)
Account number or ticket number
Confirmation number you received via email
Contact Email: firstname.lastname@example.org
Contact Telephone: 1-866-539-2020